• Direct contact details for each service can be accessed on our Contact page
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Fife Private Rental Solutions

As Fife’s Private Rented Sector Advice Hub, Fife Private Rental Solutions (FPRS) has expanded the scope of service to include advice and assistance to anyone interested in the private rented sector (PRS), regardless of their current tenure or circumstance.

Fife Private Rental Solutions

Helping you with private rented sector housing issues, Fife Private Rental Solutions is a new, more expansive and inclusive, private rented sector housing advice hub. If you wish assistance from the team please either use the contact form below, call 01592 201849 (currently diverted to a mobile), email the team at info@fprs.co.uk  or contact via Messenger.


Fife Private Rental Solutions cover the whole of Fife and can assist any person who has an interest in the private rented sector. The team can help with:


  • Advice and guidance as to best housing options
  • Identifying a suitable property
  • A Deposit Guarantee (in lieu of cash deposits)
  • Rent Resolution
  • Issue Resolution/Mediation between Tenant and Landlord
  • Advice service for Landlords

How can I apply?

Assistance can be sought from Fife Private Rental Solutions in several different ways.

  • Direct to Fife Private Rental Solutions by completing the Contact Form at the bottom of this page,by telephoning 01592 201849 or via our facebook page.
  • If you are working with Fife Council’s Housing Options Officers, they can refer you to us.

For more information on our services, you can access our leafet here.

Trust in Fife recently surveyed clients helped by deposit guarantee schemes. It covers the financial year 2019/2020 and you can read it here: Sustainability Report 2022

Frequently Asked Questions

Here at Fife Private Rental Solutions, we want to help both Landlords and clients by offering advice and guidance. To help with this, we have collated a number of frequently asked questions for you to access.

Landlords click here

Clients click here

Our friendly Experienced staff team are ready to assist with any information relating to private rented property. The team is made up of

Senior Housing Consultants

Kathy Hutson & Ben Moffatt

Between them, Fife Private Rental Solutions’ Senior Housing Consultants Kathy and Ben, have 45 years of experience in housing, Kathy’s background started in homelessness and supported temporary accommodation, and Bens as a letting agent. As Senior Housing Consultants, they oversee all FPRS case work, lead the redesign and development of the service and regularly assist with service queries with a view to negotiate sustainability within the private rented sector. Both are committed to the improvement of privately rented accommodation and work hard to provide a service which ensures up to date information and assistance is provided to all tenants, landlords and Agencies within Fife, and to promote the private rented sector as a sustainable housing option.

Letting Officer

Norah McGaw

Having recently joined the team as Lettings Officer, I look forward to developing this role within the expanding FPRS service. I have worked in the private rental sector for over 15 years so bring extensive experience in property management. I will be responsible for providing guidance and information to new and existing landlords with any enquiries related to properties in the private rental sector, this may be in the form of keeping up to date with current legislation, finding suitable tenants and preparing for a new tenancy, to negotiations with rent debt resolution. I look forward to assisting landlords navigate the private rental sector and promoting the FPRS service throughout Fife. - Norah

Tenancy Management Officers

Alison Allison, Lana Johnston, Jodi Lawrence

My background for over 20 years was in social care, I have more recently been with Trust in Fife for over 3 years. The role as a Tenancy Management Officer is diverse, it incorporates liaising with tenants and Landlords, ensuring the smooth transition into a tenancy and set up of housing costs to enable sustainability. I have a good knowledge of the Welfare and Benefits system and employ this where appropriate to aid application of enhanced benefits for clients with additional needs, also when assisting to apply through alternative funding sources. By networking with other local Agencies, it affords our clients the all-round service required to sustain their tenancies. – Alison

I have worked for Trust in Fife for almost 20 years, starting my career as a Residential support worker to assist young homeless people. The combination of homelessness and private sector knowledge I have gained over the years enables me to view our client’s situation from various aspects and provide the most up to date information to assist with their enquiries. It is a pleasure assisting people in to homes within their preferred criteria, this enhances the likelihood of sustainability.

The role of Tenancy Management Officer has great variety, we have a wealth of knowledge in our team ranging from financial help & the benefit system to legislation, therefore FPRS are well equipped to provide information and advice regarding the private rented sector Fife wide. - Lana

I am new to the role of a Tenancy Management Officer with FPRS. I come from a background in social care, working with vulnerable people of all ages and needs. I wanted to transfer the skills I gained in the care sector and have a new challenge, working in the private rented sector. I will be working alongside the other Tenancy Management officers to provide information on how a private let can be a sustainable housing option. I have an added interest in assisting those who have limited mobility, who need advice and assistance regarding finding the right property to suit their needs. - Jodi


Janie Cusator-McNeil

I bring 30 years of experience in administration and customer service from different working environments within the public, private and voluntary sectors to the role of Scheduler/Administrator. Although I am responsible for dealing with initial enquiries from clients and agencies, and jointly manage the FPRS online presence, I mainly provide background administrative support to both clients and colleagues at key stages in the journey from initial referral to successful exit from our service. I carry out a variety of recording, monitoring and reporting tasks, utilising the robust systems and procedures we have here at FPRS, to ensure our service operates as accurately and efficiently as possible to meet each client’s individual needs. - Janie

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