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Trust in Fife

Collection Request

Choose whether you need a donation collection or a house clearance, then complete the steps below. Your chosen slot will be held pending review once submitted. Both of these services are currently free of charge. Please select "House Clearance" when the job is multiple furniture items that may fill a van or even take multiple trips

Contact details

Tell us what type of collection you need and how to contact you.

We use this to confirm your collection slot.
Anything we need to know about accessing your address?

Request details

Tell us what you would like us to collect.

Please describe what items you wish to donate in as much detail as possible. If you are donating bric-a-brac or books, just the quantity of boxes or items will suffice. Please note: all items must be in sellable or good quality condition. We CANNOT accept the following items: Used Duvets and pillows (covers and sheets are accepted), Beds without a clean mattress and vice-versa, Underwear, Lingerie, or anything that might get used on Feb 14th (yes, we have seen it all), Sharp knives, anything age restricted, Opened or used ladies cosmetics, Food and Drinks (Please donate these to local foodbanks), Baby Car seats, Bike Helmets, Wigs
By selecting Accept you agree to the following conditions of collection. 1. You understand that the collection is at the drivers discretion. 2. You are aware that we are unable to accept some fabric furniture unless the item has a relevant fire labels
By selecting "Accept" you confirm that all items are in a good condition and you believe to be sellable or reusable to the best of your knowledge. In recent years ALL charity shops have noticed a considerable uptick in tip-donating where people will donate because it is easier than taking items to landfill, this has a massive detrimental effect to all charities as we cannot dispose of these items for free leading to large bills. Please do your part to help all charities navigate the costs of disposal by only donating items that you would consider purchasing yourself, Help Us to Help People rather than our income going to recycling companies.

Photos & booking

Upload photos if possible and choose the preferred slot for the visit.

Upload image files only. Maximum 15 images and 200MB total upload size. Please note if photos are not uploaded we may ask for these to be provided before we confirm a collection slot. We do not usually require photos for a house clearance.
Available slots are shown with remaining capacity. Your selected slot will be confirmed by staff after submission. Morning Slots are between 10am and 1pm. Afternoon Slots are between 1pm and 4pm. Please do not ask us for a specific time of arrival as we are unable to estimate this as jobs get added and removed even after the van is on the road. You may receive a SMS or Email when the van is on route to you.

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